When it comes to security, IT leaders focus so much on preventive action that they don’t plan for contingent action. What would you do if you were hacked and confidential information was stolen? If you can’t confidently answer that right off the top of your head, you’re one breach away from looking for a new job. …

Virtually every business I have ever worked with had one “hero” in its IT organization — that one person who was considered almost indispensable because he had the “keys to the kingdom” and knew things others didn’t. I believe many IT leaders allow such a scenario to persist in their organization because they’re either …